Excellent Portuguese and Spanish langue skills (Speak, write and read) Send regular follow ups to the stakeholders for clarification Prepare weekly and /or monthly reports and distribute to customers Analyze and resolve queries raised by Buyers and Suppliers, and escalate priority items to the concerned teams Maintain tracking sheet in line with Service Level Agreement deliverables Identify process improvements (either Kaizen or Six Sigma processes) Establish and maintain strong cross-functional relationships Manage positive relationships with the supply base and buyers FSAO PIMS Analyst Handle Sec admin tickets related to CEPS, FSN and VPP systems Provide support to buyers in raising GCRP requests Provide support to suppliers in updating details in GCRP. Change agent lead implementation of changes within Purchasing to improve operating efficiency Provide help desk, system security, maintenance and training support Support globally aligned process and system development with Cross-functional Teams Lead internal communications to support new processes and systems