Requirement For WSC Web Delivery Team Leader

Job Description:

The position is responsible for the global delivery, maintenance and performance of the Global Warranty Measurement Website (GWMS), Warranty Big Data Dashboard and various internal FCSD management reports.

MAJOR RESPONSIBILITIES INCLUDE:

Monthly update of WSC website for North America, Ford of Europe, Ford South America, and Ford Asia Pacific, including:

Monthly update of Warranty data driving GWMS /Dashboard website

Coordinating information from key information sources Teradata, PEARS, GWCP via Oracle, Ford of Europe Dealer summaries, Dealers, etc.

Coordinate /Update Warranty Management reports and GWMSEZ reports for Export and Ford Asia Pacific.

Coordinate /Update new Big Data Warranty Dashboard as it is rolled out globally. Launched in North America

Update Dealer WSLX /WSLX-SM Security scripts based on Dealer /market needs

Track /analyze WSC website hit trends to balance resource usage

Support Ford global markets on GWMS with:

Updated translation /special market needs (specific reports; reports adapted for markets, etc.)

Departmental CPARS processing

Coordinate routing /approval of Non Prod documents for departmental approval; Process purchase requests for approved Non Prod; process CPARS payments for department

SME knowledge of WSC dashboard delivery of Big Data

Hands on production support to aid Dealer access /browser issues and sort out Immediate and effective resolution of issues

Requirements
  • Qualification: B.E / B.Tech
  • Experience: 3 - 5 Yrs
  • Skills: SUBJECT MATTER EXPERT ORACLE
Specifications
  • Designation: Team Lead/Technical Lead
  • Job Type: Full-time Job
  • Industry: Automobile
  • Functional Area: IT Software - Application Programming, Maintenance
  • Job Code: 18Q3000047
Location: Chennai | Tamil Nadu | India