Requirement For Junior Engineer
  • Be responsible for queue monitoring and acknowledging tickets.
  • Assigning tickets to next level of engineers as per the category of tickets
  • Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
  • Incident management and client handling skills.
  • Support on call, ready to work in any shift as per the project need from any Mindtree location.
  • Basic application support knowledge
  • Excellent written and oral communication
  • Ability to work independently, be adaptable to change and varied working hours
  • Ready for 24/7 support, rotational shifts
  • Ability to take quick decisions, like when to escalate a ticket to next level
  • Ability to comprehend the issue and act with swiftness
  • Individual must be flexible to work for extended hours, if required.
Other Details

Training : The training would be for a period of 8 weeks and has to be completed successfully by clearing all assessments by Mindtree. Assessment will be based on the 8 weeks training curriculum. The training would be on the below technologies: 1. Operating System : Windows & Linux 2. Database : MS SQL & My SQL 3. Networking : ITIL Basic Concepts

Requirements
  • Qualification: BE/B.Tech (CS/IT/IS/EEE/E&I/ECE, EE)/ MCA
  • Skills: HIGH INTEGRITY PROBLEM SOLVING SKILLS AND LEARNING ATTITUDE GOOD COMMUNICATION SKILLS CONFIDENT & ENERGETIC TEAM PLAYER PROCESS ORIENTED
Specifications
  • Designation: Other
  • Job Type: Full-time Job
  • Industry: Other
  • Last Date: 30-Jul-2018
  • Job Code: 18Q3000334
Location: Hyderabad | Telangana | India