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Requirement For CN - Strategy - MC Products - Aiit- 11

Requirement For CN - Strategy - MC Products - Aiit- 11

Key responsibilities of the role:

Project Delivery:

Ensuring high quality and in time project delivery

Work with small to medium- size teams to deliver projects for global clients

Independently handle project work stream, with limited supervision

Functional Experience: Deep skills and experience in following functions:

Travel Services and Hospitality Digital Transformation

Customer Experience Management / Customization

Internet of Things/ Digital Disruption

Aviation ticketing, Pricing and Revenue Management

Hotel Property management

Industry Expertise: Strong Travel industry expertise (industry details below), preferably experience in Business Consulting/ IT Consulting / Operations in any of the following:

Hospitality (Hotels/ Cruises/ Gaming) > Preferred

Travel (Airlines/ Airport/ Rail/ Road)

Travel services (Tour & Travel Services/ Rental Services)

Experience:

MBA from tier II B- school

2 years of overall industry and/ or consulting experience

Should have:

In depth knowledge of Digital Offerings (Strategy/ Marketing/ Sales/ Operations) AND

CRM: Function/ process experience in CRM diagnostics, CRM process design, business blueprint and functional design

Should have worked in the Travel industries mentioned above or done extensive consulting within these industries with experience in any of the following industries:

Hospitality (Hotels/ Cruises/ Gaming)

Travel (Airlines/ Airport/ Rail/ Road)

Travel services (Tour & Travel Services/ Rental Services)

Through industry or consulting experience, should understand and have hands on experience on:

Travel Services and Hospitality Digital Transformation

Aviation ticketing, Pricing and Revenue Management

Any exposure to back end services/ digital technology will be a major plus

Certifications in Agile methodology/ IATA courses etc. will be a major plus

Should be skilled in using MS Excel and MS PowerPoint

Should have managed small teams and/ or project delivery experience in direct client facing roles

Any exposure to back end services/ technology will be a plus

Valid US visa will be a plus

Specifications
  • Designation: Technical Architect
  • Qualification: B.Tech/B.E. - Computers
  • Job Type: Full-time Job
  • Experience: 2 - 5 Yrs
  • Skills: CRM GOOD IN SUBJECT KNOWLEDGE
  • Industry: IT
  • Functional Area: IT Software - Other
Location: Mumbai | Maharashtra | India