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Requirement For Customer Support Associate

Requirement For Customer Support Associate
  • Good Verbal and written communication skills in both English and Hindi
  • Willingness to provide outstanding customer service, go out of the way to ensure great customer experience and should be able to empathize with the customer
  • Ability to handle customer escalations and share prompt resolutions through interactions with internal as well as external teams
  • Ability to analyze and influence customer behavior through telephonic conversations
  • Ensuring high-quality services, resulting in guest delight by extensive interaction with guests and quick resolution of problems
  • Solicit guest inquiries
  • Coordinating with team members to ensure smooth functioning of operations and a comfortable stay for the guest
  • Ensuring highlighted issues are resolved
  • Ensuring compliance with predefined standards of customer service by the organization to achieve high customer satisfaction levels
  • Capture guest feedback and profile the customer
Other Details

Job Type : Full Time Job Role : Customer Service / Tech Support Job Category : MBA,Diploma,Walkin,BSc/BCA/BBM,Tech Support,Analyst / Analytics,Logistics / Transportation Hiring Process : Walk - In, Face to Face Interview Who can apply : Freshers

Specifications
  • Designation: Customer Support Associate
  • Qualification: M.Com - Commerce
  • Job Type: Full-time Job
  • Experience: Fresher
  • Skills: GOOD VERBAL AND WRITTEN COMMUNICATION SKILLS SMART WORKER
  • Industry: BPO
  • Last Date: 18-Oct-2018
  • Salary: 13000 - 17000 INR Monthly
Location: Mumbai | Maharashtra | India