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Recruitment For Product Service

Recruitment For Product Service
Responsibilities / Authorities:
  • Receive inbound calls and ensure that cases and interactions are logged correctly in CRM
  • Ensure security verifications are carried out per company policies and procedures
  • Resolve customer queries, ensuring that a high standard of customer service is maintained
  • Place outbound calls to customers when required in line with Client / Company guidelines
  • Utilise up-sell opportunities under Prefer-to-Refer and / or other Client driven sales programs.
  • Work productively whilst maintaining exceptional call/data quality standards in line with targets
  • Contribute to the team through open and regular communication with peers / supervisors
  • Adhere to all company or departmental policies and procedures (personnel and operational)
  • Minimise customer complaints and escalations by providing exceptional service and call control
Specifications
  • Designation: Product Service
  • Qualification: 12Th Pass (HSE)
  • Job Type: Full-time Job
  • Experience: Fresher
  • Skills: CUSTOMER SERVICE SKILLS KNOWLEDGE OF COMPUTERS
  • Industry: Customer Relations
  • Last Date: 26-Nov-2018
  • Salary: 15800 - 20000 INR Monthly
Location: Bengaluru | Karnataka | India