L1 Global Technical Support Executive In Artech Infosystems Pvt. Ltd
  • Resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system
  • Providing excellent customer service support to Global customers during every single interaction
  • Assisting end users to avoid or reduce problem occurrences
  • Adding case resolution to Knowledge Management System
  • Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical)
Requirements
  • Qualification: ME/M.Tech, BSc(CS, IT), BCA, BE/B.Tech, MSc(CS, MCA
  • Experience: Fresher
  • Skills: GOOD COMMUNICATION SKILLS. CUSTOMER RELATIONSHIP MANAGEMENT KNOWLEDGE OF PC HARDWARE OPERATING SYSTEMS
Specifications
  • Designation: L1 Global Technical Support Executive
  • Job Type: Full-time Job
  • Industry: IT
  • Last Date: 30-Nov-2018
  • Salary: INR 200000 - 300000 Annual
  • Job Code: 18Q4000189
  • Selection Procedure: Walk In
  • Company: Artech Infosystems Pvt. Ltd.
  • Posted on: 11/13/2018 4:49:33 AM
Location: Bengaluru | Karnataka | India