Field Service Engineer
Field Service Engineer (Midlands, South West, M4) Cogito Talent - Reading, Berkshire £30,000.00 – £38,000.00 per year Job Summary Our client is the global leader in providing capital equipment to the electronics assembly market worldwide. They are seeking a home based Field Service Engineer who will be responsible for providing onsite and remote support related to customer machines within the Midlands, South West and M4 corridor region. As part of the UK Customer Support Team this role requires both technical expertise and strong customer service abilities to ensure customer satisfaction. Your duties and responsibilities: * To provide an excellent standard of on-site engineering support to customers. * Support installation of machines and software solutions at customer sites. * Provide 1st line telephone support and technical assistance to customers. * Ensure customers are educated / trained to use best practices on company machines. * Handle the customer issues and complaints in a professional and pro-active way. Required Education, Skills and Qualifications We are looking for someone who possesses: * a technical background with focus on electrical and mechanical engineering. * experience working with software systems preferably including some knowledge of installation of Microsoft Operating Systems. As an individual you should: * Be able to work in a flexible way and travel at short notice to customers sites. * Have excellent organisational skills, able to achieve goals/objectives as an individual and in a team environment. * Have the ability to understand and communicate with regional customers in a professional manner . * Be able to work and follow systems and procedures in a logical and systematic manner. * Be willing to share your own expertise, provide guidance and support to other team members. * Possess a UK Driving License. Benefits Company Car Company Pension Scheme 25 Days Annual Leave with option to increase to 30 Life Assurance Cogito is operating as an Employment Business
  • Qualification: NA
  • Experience: Fresher
  • Number of Openings: 0 Opening(s)
  • Job Type: Permanent
  • Industry: Electronics
  • Salary: Pound 0 - 0 Annum
  • Job Code: CV-Library_209208624
  • No Of Openings: 0 Opening(s)
  • Company: CV-Library
  • Posted on: 12/20/2018 9:24:00 AM
Berkshire | United Kingdom